[Other] Fake smiles. Customer reactions to employees* display inauthenticity and choice restrictions

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journalㄩPsychology & Marketing

AuthorsㄩThuy Pham; Andreas T. Lechner; Frank Mathmann

Published dateㄩ2022-5-

DOIㄩ10.1002/mar.21643

PDF linkㄩhttps://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21643

Article linkㄩhttps://doi.org/10.1002/mar.21643

Article SourceㄩWiley


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