[SAGE] Bad Intentions: Customers* Negative Reactions to Intentional Failures and Mitigating Conditions

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journalㄩJournal of Travel Research

AuthorsㄩAmin Nazifi; Holger Roschk; Francisco Villarroel Ordenes; Ben Marder

Published dateㄩ2022-11-

DOIㄩ10.1177/00472875211044221

PDF linkㄩhttps://journals.sagepub.com/doi/pdf/10.1177/00472875211044221

Article linkㄩhttps://doi.org/10.1177/00472875211044221

Article SourceㄩSAGE Publications


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