[Emerald] Research progress in service automation: a critical review of consumer behavior in tourism and hospitality

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journalㄩJournal of Services Marketing

AuthorsㄩLena Jingen Liang; Hwansuk Chris Choi; Woojin Lee

Published dateㄩ2026-5-7

DOIㄩ10.1108/jsm-07-2025-0477

PDF linkㄩhttps://www.emerald.com/jsm/arti ... -07-2025-0477en.pdf

Article linkㄩhttps://doi.org/10.1108/jsm-07-2025-0477

Article SourceㄩEmerald


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