[Elsevier] Exploring the effect of AI warm response on consumer reuse intention in service failure

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journalㄩComputers in Human Behavior

AuthorsㄩCuicui Wang; Liangting Ni; Bei Yuan; Momo Tang

Published dateㄩ2025-5-

DOIㄩ10.1016/j.chb.2025.108606

PDF linkㄩhttps://www.sciencedirect.com/sc ... 747563225000536/pdf

Article linkㄩhttps://doi.org/10.1016/j.chb.2025.108606

Article SourceㄩElsevier BV


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