[Elsevier] The impact of e-service quality on word of mouth: A higher education context

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journalㄩThe International Journal of Management Education

AuthorsㄩJusuf Zeqiri; Todor Raluca Dania; Lupa-Ttaru Dana Adriana; Kumrije Gagica; Kimberly Gleason

Published dateㄩ2023-11-

DOIㄩ10.1016/j.ijme.2023.100850

PDF linkㄩhttps://www.sciencedirect.com/sc ... 472811723000885/pdf

Article linkㄩhttps://doi.org/10.1016/j.ijme.2023.100850

Article SourceㄩElsevier BV


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