[Other] Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech

anonscholar70 Post time 1 hour(s) ago | Show all posts |Read mode
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Edited by anonscholar70 at 2026-7-22 22:32

Dekkal, M., Arcand, M., Prom Tep, S. et al. Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech. J Financ Serv Mark 29, 699每728 (2024). https://doi.org/10.1057/s41264-023-00230-y


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