[IEEE] Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment

surya1431 Post time The day before yesterday 21:53 | Show all posts |Read mode
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journalㄩ2025 10th International Conference on Computer Science and Engineering (UBMK)

AuthorsㄩAli Alsa; mit Ylmaz; Fatma nay Koolu; adi Evren eker

Published dateㄩ2025-9-17

DOIㄩ10.1109/ubmk67458.2025.11207046

PDF linkㄩhttps://ieeexplore.ieee.org/stampPDF/getPDF.jsp?arnumber=11207046

Article linkㄩhttps://doi.org/10.1109/ubmk67458.2025.11207046

Article SourceㄩIEEE


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jakir_ete_ruet Post time The day before yesterday 21:53 | Show all posts

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