[Wiley] Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology委nabled order tracking data to customers

username976 Post time Yesterday 10:45 | Show all posts |Read mode
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journalㄩJournal of Operations Management

AuthorsㄩM. Serkan Akturk; Rakesh R. Mallipeddi; Xingzhi Jia

Published dateㄩ2022-9-

DOIㄩ10.1002/joom.1204

PDF linkㄩhttps://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/joom.1204

Article linkㄩhttps://doi.org/10.1002/joom.1204

Article SourceㄩWiley


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jakir_ete_ruet Post time Yesterday 10:47 | Show all posts

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