[IEEE] A Big Data-Driven Hybrid Model for Enhancing Streaming Service Customer Retention Through Churn Prediction Integrated With Explainable AI

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journalㄩIEEE Access

AuthorsㄩUsman Gani Joy; Kazi Ekramul Hoque; Mohammed Nazim Uddin; Linkon Chowdhury; Seung-Bo Park

Published dateㄩ2024--

DOIㄩ10.1109/access.2024.3401247

PDF linkㄩhttps://ieeexplore.ieee.org/stampPDF/getPDF.jsp?arnumber=10530632

Article linkㄩhttps://doi.org/10.1109/access.2024.3401247

Article SourceㄩInstitute of Electrical and Electronics Engineers (IEEE)


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