[Elsevier] How does AI technology integration affect employees* proactive service behaviors? A transactional theory of stress perspective

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journalㄩJournal of Retailing and Consumer Services

AuthorsㄩYingying Huang; Dogan Gursoy

Published dateㄩ2024-3-

DOIㄩ10.1016/j.jretconser.2023.103700

PDF linkㄩhttps://www.sciencedirect.com/sc ... 969698923004514/pdf

Article linkㄩhttps://doi.org/10.1016/j.jretconser.2023.103700

Article SourceㄩElsevier BV


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