[Other] Customer Engagement and Participation Behavior: The Underlying Mechanisms of the Virtual Servicescape and Service Outcomes

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journalㄩe-Service Journal

AuthorsㄩSamaneh Torkzdeh

Published dateㄩ2021-2-

DOIㄩ10.2979/eservicej.13.2.01

Article linkㄩhttps://doi.org/10.2979/eservicej.13.2.01

Article SourceㄩIndiana University Press


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