The effect of service failure severity on brand forgiveness: the moderating role of interpersonal attachment styles and thinking styles

Post time 2026-8-14 14:01:29

journal：International Journal of Contemporary Hospitality Management

Authors：Ibrahim Alnawas; Amr Al Khateeb; Allam Abu Farha; Nelson Oly Ndubisi

Published date：2023-4-10

DOI：10.1108/ijchm-03-2022-0290

PDF link：https://www.emerald.com/insight/ ... -2022-0290/full/xml

Article link：https://doi.org/10.1108/ijchm-03-2022-0290

Article Source：Emerald。

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Post time 2026-8-14 14:01:30

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