[Elsevier] The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

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journal：Technological Forecasting and Social Change

Authors：Janarthanan Balakrishnan; Salma S. Abed; Paul Jones

Published date：2022-7-

DOI：10.1016/j.techfore.2022.121692

PDF link：https://www.sciencedirect.com/sc ... 040162522002190/pdf

Article link：https://doi.org/10.1016/j.techfore.2022.121692

Article Source：Elsevier BV。

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[Elsevier] The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services? Copy