[Other] Linkages Between Service Quality, Customer Satisfaction and Customer Loyalty: A Literature Review

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Linkages Between Service Quality, Customer Satisfaction and Customer Loyalty: A Literature Review.[size=0.875]Par : Arora, Priyanka; Narula, Sarang Publi谷 en : IUP Journal of Marketing Management, 2011, v. 17, n. 4, p. 30
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