[Elsevier] The relationship between employee satisfaction and customer satisfaction: A meta-analysis

jack8541 Post time 2026-8-16 18:14:44 | Show all posts |Read mode
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The relationship between employee satisfaction and customer satisfaction: A meta-analysis[Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse]
Zeitschrift fur PersonalforschungISSN: 18620000Volume: 25Issue: 1Pages: 28 - 54
Article2011EID: 2-s2.0-79751488685DOI: 10.1688/1862-0000_ZfP_2011_01_GerpottCopy to clipboard


Gerpott T.J. + 1 authors

https://www.scopus.com/pages/publications/79751488685




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Mjunaid Post time 2026-8-16 18:14:45 | Show all posts

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