[Elsevier] Categorizing customer perceptions of sustainable product packaging: Analyzing online reviews using large language models

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journalㄩJournal of Business Research

AuthorsㄩGulnara Mamirkulova; Adnan Muhammad Shah; Emma-Line Munk; Raja Ahmed Jamil; Abdul Qayyum; KangYoon Lee

Published dateㄩ2026-11-

DOIㄩ10.1016/j.jbusres.2026.116358

PDF linkㄩhttps://www.sciencedirect.com/sc ... 148296326003930/pdf

Article linkㄩhttps://doi.org/10.1016/j.jbusres.2026.116358

Article SourceㄩElsevier BV


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