[Elsevier] How does the anthropomorphism of service robots impact employees* role service behavior in the workplace?

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journalㄩInternational Journal of Hospitality Management

AuthorsㄩYihao Yang; Ming Chi; Xinhua Bi; Yongshun Xu

Published dateㄩ2024-9-

DOIㄩ10.1016/j.ijhm.2024.103857

PDF linkㄩhttps://www.sciencedirect.com/sc ... 278431924001695/pdf

Article linkㄩhttps://doi.org/10.1016/j.ijhm.2024.103857

Article SourceㄩElsevier BV


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