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[Emerald] Online service failure: how consumers from emerging countries react and complain

louisvu Post time The day before yesterday 00:22 | Show all posts |Read mode
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journal：Journal of Consumer Marketing

Authors：Simoni F. Rohden; Celso Augusto de Matos

Published date：2022-2-9

DOI：10.1108/jcm-01-2021-4366

PDF link：https://www.emerald.com/insight/ ... -2021-4366/full/xml

Article link：https://doi.org/10.1108/jcm-01-2021-4366

Article Source：Emerald。


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BJ030 Post time The day before yesterday 00:24 | Show all posts

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