A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction: evidence from banking industry in India

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journal：Journal of Asia Business Studies

Authors：Meharaj Banu Abdul Sathar; Malini Rajagopalan; Shaik Mohamed Naina; Satyanarayana Parayitam

Published date：2023-4-26

DOI：10.1108/jabs-03-2022-0089

PDF link：https://www.emerald.com/insight/ ... -2022-0089/full/xml

Article link：https://doi.org/10.1108/jabs-03-2022-0089

Article Source：Emerald。

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