[Other] Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms

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journalㄩManufacturing & Service Operations Management

AuthorsㄩVinayak Deshpande; Pradeep K. Pendem

Published dateㄩ2023-5-

DOIㄩ10.1287/msom.2021.1045

PDF linkㄩhttps://pubsonline.informs.org/doi/pdf/10.1287/msom.2021.1045

Article linkㄩhttps://doi.org/10.1287/msom.2021.1045

Article SourceㄩInstitute for Operations Research and the Management Sciences (INFORMS)﹝


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