[Elsevier] Using instant refunds to improve online return experiences

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anitanurhayati Post time 2026-10-18 16:32:12 | Show all posts |Read mode
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journalㄩJournal of Retailing and Consumer Services

AuthorsㄩFrancisco J. Mart赤nez-L車pez; Changyuan Feng; Yangchun Li; David L車pez-L車pez

Published dateㄩ2022-9-

DOIㄩ10.1016/j.jretconser.2022.103067

PDF linkㄩhttps://www.sciencedirect.com/sc ... 969698922001606/pdf

Article linkㄩhttps://doi.org/10.1016/j.jretconser.2022.103067

Article SourceㄩElsevier BV﹝


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