[Elsevier] Key account managers and customer experience: A service ecosystem approach

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期刊:工业营销管理

作者:Laurianne Schmitt、Michel Klein、Bruno Lussier

出版日期:2025年4月

DOI:10.1016/j.indmarman.2025.02.008

PDF链接:https://www.sciencedirect.com/sc ... 019850125000288/pdf

文章链接:https://doi.org/10.1016/j.indmarman.2025.02.008

文章来源:Elsevier BV。


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