[Elsevier] Improving debt collection via contact center information: A predictive analytics framework

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journalㄩDecision Support Systems

AuthorsㄩCatalina S芍nchez; Sebasti芍n Maldonado; Carla Vairetti

Published dateㄩ2022-8-

DOIㄩ10.1016/j.dss.2022.113812

PDF linkㄩhttps://www.sciencedirect.com/sc ... 167923622000835/pdf

Article linkㄩhttps://doi.org/10.1016/j.dss.2022.113812

Article SourceㄩElsevier BV﹝


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