[Wiley] Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot

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journalㄩPsychology & Marketing

AuthorsㄩLova Rajaobelina; Sandrine Prom Tep; Manon Arcand; Line Ricard

Published dateㄩ2021-12-

DOIㄩ10.1002/mar.21548

PDF linkㄩhttps://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/mar.21548

Article linkㄩhttps://doi.org/10.1002/mar.21548

Article SourceㄩWiley﹝


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