[Ovid] What Should Healthcare Systems Consider When Modernizing Call Centers? Early Considerations From the Veterans Health Administration

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journalㄩJournal of Healthcare Management

AuthorsㄩCaroline Gray; Barbara Lerner; Jacqueline Egelfeld; Jada Robinson; Tracy Urech; Anita Vashi

Published dateㄩ2024-5-

DOIㄩ10.1097/jhm-d-23-00053

PDF linkㄩhttps://journals.lww.com/10.1097/JHM-D-23-00053

Article linkㄩhttps://doi.org/10.1097/jhm-d-23-00053

Article SourceㄩOvid Technologies (Wolters Kluwer Health)﹝


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