[Elsevier] Chatbot e-service and customer satisfaction regarding luxury brands

kikikei Post time 14 min. ago | Show all posts |Read mode
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journalㄩJournal of Business Research

AuthorsㄩMinjee Chung; Eunju Ko; Heerim Joung; Sang Jin Kim

Published dateㄩ2020-9-

DOIㄩ10.1016/j.jbusres.2018.10.004

PDF linkㄩhttps://www.sciencedirect.com/sc ... 148296318304776/pdf

Article linkㄩhttps://doi.org/10.1016/j.jbusres.2018.10.004

Article SourceㄩElsevier BV﹝


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jakir_ete_ruet Post time 12 min. ago | Show all posts

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