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[Emerald] What attracts me or prevents me from using AI-enabled neo-banking services? Unveiling the nexus between service quality and customer loyalty

fatimamrmi Post time 19 min. ago | Show all posts |Read mode
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journalㄩInternational Journal of Quality & Reliability Management

AuthorsㄩJitender Kumar; Vinki Rani; Garima Rani; Kamaljeet Sandhu

Published dateㄩ2025-11-5

DOIㄩ10.1108/ijqrm-11-2024-0421

PDF linkㄩhttps://www.emerald.com/insight/ ... -2024-0421/full/xml

Article linkㄩhttps://doi.org/10.1108/ijqrm-11-2024-0421

Article SourceㄩEmerald﹝


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wisnuhera Post time 14 min. ago | Show all posts

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