[SAGE] EXPRESS: How Leader Hypocrisy Undermines Frontline Hospitality Employees* Taking Charge in Customer Service

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journalㄩJournal of Hospitality & Tourism Research

AuthorsㄩYuwei Tang; Yijiao Ye; Yurong Fan; Qixing Huang

Published dateㄩ--

DOIㄩ10.1177/10963480261463294

PDF linkㄩhttps://journals.sagepub.com/doi/pdf/10.1177/10963480261463294

Article linkㄩhttps://doi.org/10.1177/10963480261463294

Article SourceㄩSAGE Publications


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