[Emerald] Empowering employee service performance: an adaptive structuration theory perspective of CRM systems usage

SuhaibAhmedSoom Post time 6 day(s) ago | Show all posts |Read mode
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journalㄩBusiness Process Management Journal

AuthorsㄩTong Che; Luyao Xu

Published dateㄩ--

DOIㄩ10.1108/bpmj-06-2025-0897

PDF linkㄩhttps://www.emerald.com/bpmj/art ... -06-2025-0897en.pdf

Article linkㄩhttps://doi.org/10.1108/bpmj-06-2025-0897

Article SourceㄩEmerald﹝


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