[Emerald] Investigating customer service and engagement levels in the lodging industry: high-touch to high-tech conversational AI |
|
This post will be closed automatically in 2026-10-31 22:26
Reward20points
|
30
How does the rise of eco-consciousness shape consumers* buying intent? Exploring the moderated mediation model of NAM-ELM
20
CEO characteristics and audit report lag: evidence from Egypt
10
When logistics is fun! An investigation into the impacts of gamification on consumer participation in green last-mile logistics
10
Influence of platform governance onusers* value co-creation: empirical evidence from crowdsourcing logisticsplatform in China
10
Influence Marketing on Social Media: The Reputation Change After a Corporate or Referral Brand Crisis