[Elsevier] The role of commitment in online reputation systems: An empirical study of express delivery promise in an E-commerce platform

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journal:Decision Support Systems

Authors:Ali Ahmed; Amit Deokar; Ho Cheung Brian Lee; Nichalin Summerfield

Published date:2024-1-

DOI:10.1016/j.dss.2023.114061

PDF link:https://www.sciencedirect.com/sc ... 167923623001367/pdf

Article link:https://doi.org/10.1016/j.dss.2023.114061

Article Source:Elsevier BV


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